Chatbot Subscribers

Scan Old Subscribers

  • In the Bot Dashboard page, select Audience from the left menu.

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  • Next, click Import.

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  • In the Import Dialog, if you have large amount of Subscribers, select Scan in Background. If not, select Scan Now.

  • For Scan Now, it will take minutes so the scanning completed

  • For Scan in Background, it will take some hours to completed.

Segment Subscribers

  • Still in the Audience page, click Add Segment.

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  • Click the created Segment to select.

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  • Click Add Filter, then choose item from the dropdown.

Rename Segment Subscribers

  • Still in the Audience, select a Segment.

  • Click to the Segment name.

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  • Enter new name for this segment then click Check button.

Remove Segment Subscribers

  • Still in the Audience, hover the segment.

  • There will have a Delete button display, just click this button to delete the Segment